Privacy Policy

Last Revised: Jan 15, 2026

1. Information We Collect

We may collect the following categories of information when you interact with our platform:

Personal Information

• Full name
• Email address
• Phone number
• Business name and registration details
• Identity verification documents (for KYC purposes)

Transaction and Financial Information

• Payment transaction details
• Merchant account information
• Billing and settlement data
• Bank account details for payout processing

Technical and Usage Data

• IP address
• Device information
• Browser type and version
• Cookies and usage statistics

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing, operating, and maintaining our payment gateway services
• Processing transactions securely and accurately
• Verifying merchant identity and preventing fraud or unauthorized activity
• Complying with applicable legal, regulatory, and anti-money laundering obligations
• Improving our website, services, and user experience
• Sending service updates, security alerts, and important notices

3. Cookies and Tracking Technologies

United Pay uses cookies and similar tracking technologies to enhance website functionality, analyze traffic patterns, and improve overall user experience. You may adjust your browser settings to refuse cookies, but this may affect certain features of our platform.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal data. However, we may share information with:

• Payment networks and financial institutions to facilitate transactions
• Fraud prevention and risk management partners
• Regulatory or law enforcement authorities when required by law
• Technology providers that support our platform (e.g., hosting, analytics, and security services)

All third-party service providers are contractually obligated to protect your data and use it solely for the purposes we specify.

5. Data Security

United Pay implements appropriate technical, physical, and organizational security measures to protect your personal and financial information against unauthorized access, loss, misuse, or alteration. While we strive to protect your data, no transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal and financial information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory requirements, and resolve disputes. When no longer needed, data will be securely deleted or anonymized.

7. Your Rights

Subject to applicable law, you may have the following rights regarding your personal data:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your data where legally permitted
• Object to or restrict certain data processing activities
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Services

Our platform may integrate with third-party services, including financial institutions, analytics tools, and payment networks. These third parties operate under their own privacy policies, and we encourage you to review their practices. United Pay is not responsible for the privacy practices of external services.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page with a revised "Last Revised" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

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